Terms & Conditions
Terms & Conditions
Last Updated: [01-April-2025]
Welcome to Easekart.store! By using our website and placing an order, you agree to abide by the following terms and conditions. Please read them carefully to ensure a smooth shopping experience.
1. General Terms
-
Easekart.store reserves the right to update, modify, or change these terms at any time.
-
Customers must provide accurate and complete information for order processing.
-
We reserve the right to cancel orders suspected of fraudulent activity.
2. Product Description & Quality Assurance
-
We ensure all products are described accurately with detailed specifications.
-
Customers are encouraged to review product descriptions, sizes, and specifications before placing an order.
-
Slight variations in color, design, or material may occur due to display settings or manufacturing batches.
3. Order Processing & Shipping
-
Orders are processed within 2 business days after confirmation.
-
Shipping times vary depending on location and logistics partners.
-
Tracking details will be provided upon dispatch.
-
Customers must provide a valid shipping address. Incorrect addresses leading to failed deliveries will not be eligible for refunds.
4. No Return Policy (To Minimize Returns)
-
All sales are final. We do not accept returns unless the item received is defective or incorrect.
-
If you receive a damaged or incorrect item, you must notify us within 12 hours of delivery with photo/video proof.
-
Products like undergarments, hygiene-related items, and personalized/customized products are strictly non-returnable.
5. Refunds & Replacements
-
Refunds are only applicable for damaged or incorrect items after proper verification.
-
Customers must initiate a request by contacting our support team at easekart.store@gmail.com with order details and proof of the issue.
-
Approved refunds will be processed within 7 business days via the original payment method.
-
If eligible, replacements will be shipped at no additional cost.
6. Cancellation Policy
-
Orders can only be canceled within 2 hours of placing the order.
-
Once the order is processed, cancellations will not be accepted.
-
Prepaid orders will be refunded to the original payment method within 7 business days (if applicable).
7. Customer Responsibilities
-
Customers must carefully check product details before purchase.
-
Ensure timely availability to receive the order at the provided address.
-
Misuse, negligence, or incorrect handling of products will not be considered for refunds or replacements.
8. Contact & Support
For any queries, issues, or complaints, please reach out to our customer support team:
-
Email: easekart.store@gmail.com
-
Operating Hours: 24/7
By continuing to use Easekart.store, you acknowledge and agree to these terms. Thank you for shopping with us!